Support Video Library

IOS App

• How to edit account
• How to cancel your order
• How to order

Store

• How to leave a store review
• Payment methods available at checkout
• Store filters
• Pickup and delivery filters
• Payment methods
• How to find a store near you

Product

• How to leave a product review
• How to find deals and specials
• Product availability
• How to find products near you
• Product lineage

Order

• How to enter in a promo code
• Checking your order status
• How to cancel your order

Account

• How to upload ID's at checkout
• How to upload ID's
• How to shop on Jane
• How to change your password
• What to do if you lost your PW
• How to create an account on Jane